Articles by Anne-Claire Dalmont

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Little Extras to Boost Your Tips

While neat appearance and a nice smile are basic parts of the server’s vocation, are there other gestures or secrets for getting more generous tips? Here are some ideas to try out… Introduce yourself to customers For Nicolas, a server in a Laval restaurant with thirteen years of experience at the counter, it is important […]


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Brown-Out: When You Lose Motivation at Work

It’s a new form of work-related depression that may well become more common in the coming years. Brown-out, which literally refers to a “drop in power”, affects more and more workers. But what is this new disorder and what are the symptoms to watch out for? Brown-out must not be confused with burn-out, which describes […]


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