In a move straight out of a futuristic sitcom, Japanese companies are now using AI to transform the voices of furious customers into soft, pleasant tones. Gone are the days of agents bracing themselves for verbal explosions; now, even the most volcanic outbursts will sound like bedtime stories. The Magical “Anger Suppression” Button Picture […]
In the United States, more than 50% of the workforce might be practising quiet quitting, a trend where people do the bare minimum in order to satisfy the expectations of their managers, no more and no less. This was revealed in June by a study conducted by the Gallup polling firm. Since July, this pattern […]
Employees who suffer from imposter syndrome could often be more effective, according to a recent study by the Massachusetts Institute of Technology (MIT) published in October 2021. Take a look at this amazing find. Fear of not being up to par. Self-doubt. Often exaggerated demands on themselves. No less than 70% of workers suffer from […]
Chatting could take up 52 minutes per day. And experts have established that some gossip could be healthy or even increase productivity, according to several studies reported by the BBC. Talking about Simon’s baby, Julie’s lunch hanging out in the fridge or Mylène’s overdue assignments piling up, is just one of the guilty little pleasures […]
While nothing new, the concept of gamification continues to be popular in offices. Here are four inspiring examples practised by companies around the world. Gamification applies the principles and techniques of gaming, for example video games, to a non-gaming context. The goal? Encourage users to adopt a desired behaviour while having fun. Over the […]
A little relaxation 🙂
After a 40-year career as a manager in well-known financial institutions, Ginette retired… to work better part time! Like her, many retirees decide to stay active in the labour market. On Boulevard des Laurentides in Laval, Ginette is beaming as she is busy advising customers of the Au féminin boutique. This former manager in the […]
Difficult nights, insomnia, exhausting daily commutes, night work… there are many reasons why you might be tired at work. If coffee, a chocolate bar or energy drink are no longer enough, the time may have come to consider the benefits of having a nap during the day. Some brief tips so you can dare to […]
Select the best candidates, put them together and you have a super teamwork! True? Perhaps, but the equation is not that simple, especially if one looks at the recent results of a study on the issue, one that included chickens. Focusing on the notion of productivity, William Muir, a scientist at Purdue University in the […]
