JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Department: Security & Loss Prevention

Location: Calgary, AB (#400, 229 - 33rd Street NE Calgary, Alberta T2A 4Y6)

THE ROLE

We are currently hiring for a Loss Prevention Manager to join our Western Canada team. Reporting to the Safety, Security & Loss Prevention Senior Manager, Western Canada, the Loss Prevention Manager will be responsible for ensuring the safety and security for our customers, team members, property and assets. This job identifies exposures, limits loss, and maximizes profits while fostering the goals and direction of the company through effective implementation and monitoring of loss prevention (LP) policies and procedures. This position is based in Calgary but will also require scheduled and emergency response travel within Western Canada (BC, Alberta, Saskatchewan, Manitoba and NWT-Yellowknife), as required.

The Loss Prevention Manager will play a critical role in meeting department objectives by maintaining a culture of safety, loss prevention awareness, building community partnerships and driving strategies to reduce shrinkage.

WHAT YOU’LL DO

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

• Develops crime prevention strategies and review industry best practices in a constant effort to maintain the safety of staff and customers, while protecting the assets of the company
• Evaluates store processes for areas of opportunity, review and analyze regional store shrink performance, identify store/district specific trends, utilize audit results to address deficiencies and monitor corrective action, communicate areas of opportunity to store management and District Managers
• Implements and monitors the loss prevention policies, procedures and programs to ensure the programs are aligned with the Company’s goals and objectives and applicable laws and regulations
• Utilizes exception reporting, information, CCTV and POS data to identify incidents of theft/fraud trends, policy and procedure violations, maintain case files, logs, and reports
• Investigates acts of criminality and civil litigation, and partner with applicable Operations staff during Investigations
• Oversees the day-to-day operations in the loss prevention
• Works in close conjunction with Accounting & Operations Team to identify potential cases of fraud and theft
• Liaises with local law enforcement, colleagues within the Security/Loss Prevention industry, professional security/loss prevention associations
• Facilitates meetings and training to all levels of store operations
• Reviews progress related to the timely execution of shrink reduction plans, partners with District Managers on store visits to ensure a high level of business partnership between Security and store operations
• May act as a representative in legal proceedings
• May act as the media spokesperson for all security related incidents
• Is available on a 24/7 basis to respond to safety and security issues, such as robberies, assaults etc.

WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Education

• A post-secondary University degree or College diploma in a related discipline (i.e. Law Enforcement, Security Management, Safety Management, Criminology, Law, Police Foundations, etc.). Combination of experience and education that meet the minimum requirements may be substituted.
• Must be certified in areas of investigative techniques, investigative interviewing and CPTED.
• Must hold a current Security Investigator/Guard’s license in a minimum of one Western Province.

Experience:

• Minimum 7 years of experience overseeing a Security/ Loss Prevention Department within a multi-unit retail environment

Knowledge and skills:

• A current valid Canadian driver’s license with clean abstract is required to operate company vehicle.
• Skilled in MS Office applications such as Word, Excel, Outlook, Teams etc.
• Technical proficiency in computer systems, software applications, and networking principles related to security systems.
• Strong knowledge and understanding of laws and regulations, including the Employment Standards Act and Human Rights
• Associated with Security/Loss Prevention industry professional associations
• Working knowledge of all facets of retail loss prevention, including provincial and federal laws of retail loss prevention
• Ability to set priorities, meet deadlines and multi- task with minimal supervision
• Effective presentation skills and highly developed interpersonal skills for dealing with confidential and sensitive information and situations
• Ability to travel extensively (minimum 60% of the time), work nights and weekends appropriate to retail

business needs

• Availability 24/7 “On Call” to respond to urgent matters.

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

• Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
• Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
• Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

• Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
• Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
• Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

#LI-SA1

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.