Senior Business Systems Analyst, Software Engineering

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

LDB's Information Technology (IT) team consists of 7 competency areas: Customer Experience, Infrastructure & Operations (I&O), Information Security, Enterprise Architecture, Software Services, Data Services, and IT Program Governance. Currently 5 divisions managed by IT Directors collectively are responsible for all of the 7 competency areas to deliver the IT mandate of supporting LDB's corporate and business operations and enabling future needs and initiatives.

At present, the IT team consists of more than 260 full-time employees and includes a sourcing strategy to leverage external expertise to ensure the integrated IT team continues to deliver LDB's strategic initiatives timely and in high quality.

The IT department of the LDB is responsible for the entire computing infrastructure for all of the 230+ BC Liquor Stores, BC Cannabis Stores as well as LDB's head office in Burnaby and 4 Warehouse/Distribution Centres including Delta, Kamloops, Richmond, and Victoria. IT department also manages three data centres located in Burnaby, Delta, and Kamloops.

About this role:

The Senior Business Systems Analyst (BSA) leads the analysis and provides consulting services to plan on-going business and technology needs consistent with BC Liquor Distribution Branch's strategic plans. This position evaluates business systems varying in complexity and business significance and ensures clients requirements and priorities are understood and met throughout the systems development life cycle. This position is responsible to know and understand industry best practices and approaches to business challenges and their relation to systems solutions.

The position is responsible for completing detailed end-to-end business analysis, obtaining clear definition of business requirements and translating them into functional specifications, developing cost-benefit/alternative analysis, risk assessments, recommendations, and preparing branch standard documentation. The position also identifies time frames, resources/ budget requirements and presents findings to both IT and business leaders. This position is also responsible for the analysis of requirements, analyzing and confirming ability to test; programming of custom workflow for test management and defect tracking; and development of automated test scripts/ scenarios traceable to requirements.

A criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

Bachelor's degree or diploma in a computer science, information technology, business administration or a related field and three (3) years of related experience*.

OR

Certification in business analysis (e.g., Certified Business Analysis Professional, Certified Competency in Business Analysis) with a minimum of four (4) years of recent, related experience*.

OR

A combination of education training and experience may be considered, i.e., six (6) years of recent and related experience* with formal course work and/or certifications in computer science, information technology, business administration or a relate field.

*Recent, related experience must have occurred in the last eight (8) years and must include the following:

• Experience working with business users and/or subject matter experts to produce three (3) or more of the following business analysis work/documents:
  • gap analysis, business process designs, user acceptance testing (UAT) plans, UAT test case and scenarios, standard operating procedure (SOP) documents, business cases, feasibility studies, impact assessments, business rules, service transition, and/or other analysis work products.
• Experience with each phase of the project management life cycle including project closure and/or systems development life cycle (SDLC) e.g., problem resolution, user acceptance testing, implementation and/or post implementation reviews).

Preference may be given to those candidates with any of the following:

• Experience leading medium to large (enterprise-wide) sized project initiatives (e.g., including coordination of resources and activities through all phases of SDLC to completion).
• Experience in cannabis wholesale, distribution, retail and/or e-commerce environment.
• Experience with government business systems and processes (e.g., RFP, budgeting).
• Experience with SDLC methodologies - waterfall and/or agile.
• Experience with any of the following (2) business systems and processes in a wholesale, distribution, and retail environment:
  • Inventory management, e-commerce and online retail, product management, pricing, markup/promotions, replenishment, workforce management, demand planning, forecasting, Warehouse Management Systems (WMS), Transport Management Systems (TMS).

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Doireann Melady, R/HR Advisor, at Doireann.Melady@bcldb.com.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.