Retail Team Lead

July 22 2024
Industries Accomodations, Food services
Categories Store Operations - Associate
Golden, BC • Full time

You will:

  • Assist the Retail & Rental Manager with training and coaching a successful and enthusiastic team of employees.
  • Perform monthly inventory counts and provide reporting to the Retail Manager.
  • Demonstrate a commitment to exceeding guest expectations on a daily basis.
  • Perform all cash handling duties (opening, cash balancing, coin orders and closing).
  • Merchandise the department displays, ensuring that the most common products are easily accessible for replenishment and customer accessibility.
  • Work closely with the Retail & Rental Manager to discuss planning, sales promotions and advertising campaigns.
  • Ensure effective inter-departmental communication across the resort.
  • Assist with employee performance reviews and any disciplinary discussions.
  • Be an advocate for health and safety, ensuring a clean and safe working environment.
  • Assist the Retail & Rental Manager with any additional duties as assigned.

You:

  • Have previous retail supervisory experience.
  • Have inventory management experience.
  • Have extensive guest service experience, and the ability to exceed working with a diverse range of people.
  • Have previous cash handling experience (opening, cash balancing, coin orders and closing).
  • Are proficient in Microsoft Office (Word, Excel, and Outlook) and Point of Sale (POS) applications.
  • Have an engaging and outgoing personality.
  • Have a passion and enthusiasm for mountain culture and the resort environment.
  • Are able to work flexible shifts, including weekends and holidays.

We offer:

  • A staff season's pass for Kicking Horse Mountain Resort
  • Deals available to access other ski resorts
  • A competitive wage with seasonal accident insurance.
  • Discounts on food, retail, rental, lesson, hotels, friends & family tickets and more!
  • Ride breaks.
  • Pro-deals.
  • Staff events
  • An amazing work environment - meet great people who share a passion for the mountain lifestyle!


Interested? Please apply with your resume.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Kicking Horse Mountain Resort; however, only those candidates selected for an interview will be contacted.

Apply now!

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