Front End Department Manager
November 7 2024
Industries
Retail
Mount Pearl, NL • Full time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings in addition to the duties of a sales associate.
Responsibilities
- Process customer transactions through cash registers
- Learn and Operate our D365 to process orders
- Attend to cash office duties as required
- Provide excellent customer service
- Collect payments and bag purchases for customers
- Keep the checkout area clean and orderly
- Maintain Front End Department Merchandise
- Adhere to, and implement all applicable company standards
- Lead the Front End department by demonstrating the highest standards of safety, customer service and merchandising
- Communicate information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
- Manage associate performance through feedback and identifying training opportunities
- Handle associate and customer concerns in a fair and professional manner
Qualifications
- Ability manage changing priorities in a fast-paced environment
- Motivate others through their positive attitude to always be improving
- Demonstrate the drive and commitment needed to reach goals
- Experience in retail sales and supervision is preferred
- A knowledge of department products is an asset
- Typical career steps are to manage larger departments prior to becoming an assistant store manager