IT Systems Support
March 26 2025
Industries
Retail
Categories IT, POS, E-Commerce,
Burford, ON • Full time
Welcome Home!
BeautiTone is the number one Canadian-made and owned retail paint brand and is exclusive to Home Hardware.
Build Your Career at Home
As our IT Systems Support, you will be responsible for maintaining a stable, productive, secure, and effective systems environment for the BeautiTone Paint & Home Products Division. Led by the Financial Planning & Analysis Manager, this opportunity suits someone who has excellent customer service experience and analytical skills, with prior IT system knowledge.
Ready to make an impact in a new role? Here's how:
- Utilize Visual Studio to maintain and create applications that provide system users with information to perform their day-to-day job functions.
- Assist all stakeholders in maintaining the current systems environment, including system users, third-party providers, and corporate staff.
- First point of contact for information technology requests such as new user set ups, troubleshooting hardware and software issues, and requests for information.
- Generate ad-hoc queries and reporting for system users.
- Maintain documentation of processes and procedures related to Oracle ERP system and supporting custom applications.
- Maintain listing of system users, local computers, printers and other peripheral devices, including switch locations, network port numbers and server identifications.
- Act as liaison for corporate information technology support when changes are required, such as network or server upgrades, or new devices are required.
- Participate in weekly Desktop Support meetings with representatives from all Home Hardware Dealer Support Centres.
We're looking for:
- Post Secondary education in Information Technology or related field.
- Minimum of 3-5 years of experience in IT support.
- Understanding of databases (Oracle, Access, SQL Server) and SQL.
- Experience with Windows forms programming VB.Net or C#.
- Experience with Oracle ERP system and standard modules.
- Ability to troubleshoot hardware and software issues related to computers, printers, and other peripheral devices.
- Flexibility to work extended hours as required.
- Ability to build effective working relationships throughout the organization.
- Ability to operate independently and as part of a team.
- Excellent problem-solving skills and ability to work under pressure.
How we'll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
#HP
#HP
Similar offers
Searching...