Business Process Improvement Specialist, Stores

Zeeshan discovered AUTONOMY working at TJX

Zeeshan finds new inspiration every day with the power to choose specific projects, priorities and hours. We believe you do your best work when you have the flexibility to pursue your passions.

What you’ll discover

Eligible Associates can look forward to:

• State-of-the-art amenities at our eco-friendly Home Office. Take a tour HERE!

• One-of-a-kind, inclusive culture
• Enjoy the Best of Both with our Hybrid work model
• Health benefits that take effect your first day
• Retirement Savings Plan
• Dedicated training and on-the-job resources to enhance your development
• Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores

• Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

• This position is responsible for conducting operational analysis across the TJX Canada Store network to support productivity improvements, including cost savings and optimizing processes to support business objectives, collaborating closely with Stores to quantify continuous improvement initiatives, provide insights and coordinate monitoring and impact assessment of Store Operations projects

• Plans and leads tests for new processes/programs and evaluates effectiveness and readiness before roll-out to the stores; partners with Store Operations teams to rollout communications and training

• Serves as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing to create new or enhanced procedures, policies, and processes

• Collaborates with TJX Canada departments where there is impact to operational efficiencies, analyzing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings
• Partners with Store Operations teams to identify key data elements to understand if a new process or tool provides quantitative benefit and/or cost reduction
• Partners with the Field teams to gather feedback on pilot project rollouts and revises/updates processes and procedural documentation to ensure successful implementation

What you’ll need

To begin your career with us, we require the following:

• Experienced working on Lean Six Sigma projects considered an asset
• Minimum two (2) years retail operations or project management experience required
• Strong organizational skills including change management, time management; ability to implement and manage details, prioritize, and multi-task with limited supervision and under time pressure
• Strong interpersonal and communication skills; ability to read, write, communicate and interpret information accurately; able to develop and build relationships with internal and external partners / team members; including efficiently and effectively responding to inquires or resolving any conflicts or problems that might arise

Salary Range: $58,910 - $82,472* /year

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Posting details

• Internal TJX Canada Associate to submit the completed and signed Internal Application Form along with their resume through TMS. For more information, refer to the Internal Application Form Guide located on the Thread/HR Hub. In addition, please use your personal email address when submitting your resume and Internal Application Form.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.