Group Product Manager - Associate Experience
Position Summary...
The Group Product Manager ("Group PdM") is responsible for a domain of technology capabilities which support Walmart Canada's customers, associates, and / or operations. Those domains may include Merchandising, Customer Experience, Marketing, Logistics, Operations, or others. The Group PdM leads a team of Product Managers who each guide the development of individual areas of functionality ("products"). This product team works closely with stakeholders throughout our business, building an understanding of business goals, and translating that into a vision of a technology platform that brings our organization into the future. The product team is supported by a number of domestic and international agile development teams, who under the guidance of the Group PdM delivers continuous, measurable improvements to this technology area. Armed with the ability to understand complex analytical data, this individual will develop financially-supported proposals for needed areas of investment. Further, the Group PdM and his or her team will capture these changes into a set of product roadmaps and discrete user stories with detailed requirements that can be validated. The Group PdM ensures that our technology not only delivers on our commitments to customers, but includes superior tools that allow internal business teams to drive results. By delivering a stunningly efficient logistics operation, you'll help reduce costs to our business, which can be reinvented in low prices for Canadian consumers.What you'll do...
1. Design a strategic multi-year product roadmap across a wide range of product capabilities. (e.g. eCommerce search, store checkout).
2. Research & report on key product metrics (e.g. eCommerce conversion, customer satisfaction, media revenue). Understand industry best practices and turn this research into actionable recommendations to accomplish business objectives
3. .Develop team capability, with a focus on day-to-day coaching and support on a wide variety of ongoing initiatives. Ensure team members are challenged and have opportunities for personal growth.
4. Work with internal and external engineering groups to develop a leading edge technology solution/roadmap to ensure a high performing and stable platform for Walmart stores, warehouses, and digital properties. This includes not only the core platform but additional functionality, 3rd party tools and testing services to ensure 100% uptime and a fully secured platform.
5. Provide innovative thinking and problem solving to drive and improve consumer engagement with customer-facing platforms through both creative and technology based solutions.
6. Understand how end users interact with support products and develop a comprehensive roadmap to improve user satisfaction.
7. Ensure that all products meet established standards and web best practices. Optimize the usability and revenue potential of user interfaces (e.g. eCommerce website) by identifying opportunities and problem areas and developing solutions.
8. Use strategic analysis to drive business decisions for the product domain leading to increased KPI results. Lead cross-functional teams in the development of customer-driven business requirements for new features and functionality. Ensure implementation within tight timelines and according to established design standards and best practices. 9.Communicate effectively and build relationships across the organization, as well as with partners and vendors.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada