Manager, Key Accounts-3
Position Summary...
The Hardlines Key Account Manager, Marketplace will be responsible for managing the success of live Sellers in the Walmart Canada Marketplace. The successful candidate will leverage analytics to meet financial and operational goals, build strong internal and external relationships, and help drive the success of our Marketplace Sellers. Core responsibilities include optimizing assortment to improve marketplace growth and enhancing the customer experience. Successful candidates should be quick learners, strategic thinkers, have an entrepreneurial spirit with the ability to analyze data and sales trends resulting into improved ROI and sustainable solutions. The candidate will have proven problem solving and decision-making skills. This role is heavily cross-functional, requiring knowledge of merchandising, marketing, operations, finance, and technology.What you'll do...
You'll sweep us off our feet if:
- You are customer and seller obsessed and relationship driven.
- You are a visionary always looking for ways to distinguish from the competition.
- You thrive in constantly evolving, fast-paced, dynamic environments.
- You are results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
- You build trust quickly and lead by influence with the ability to translate to varied audiences.
- You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
- You are creative and resilient - always looking for new ways to approach problems and drive business performance.
- You enjoy the learning journey and like working with your manager and partners to continue to add to your toolbox.
Job Responsibilities:
1. Strategically drive marketplace growth in GMV ~ & Commission by influencing marketplace Sellers to improve assortment, product content, price, and inventory strength.
2. Identify strategies and tactics to drive incremental GMV & Views by analyzing Seller assortment, evaluating financial data, and developing insights from customer behavior
3. Partner with Marketplace Business Development & Omni Merchants to identify gaps (Have-it) and opportunities in Seller offers. Support prioritization of Seller recruitment efforts
4. Partner with Platform Site Merchandiser's to co-create campaigns and to elevate the Seller experience
5. Collaborate with cross-functional teams to achieve business objectives, ensuring Marketplace drives broader Walmart goals and strategies including and not limited to: Technology, OMNI Merchandising, Marketing, SEO & Analytics, Site Merchandising, Legal, Compliance, and third- party
6. Partner with Marketplace Operations to hold Sellers accountable for meeting established ODR Metrics
7. Triage and manage Partner support escalations maintaining trust and enabling Seller success
8. Measure, track and analyze key account metrics, preparing insights, market share in key categories and financial reports of progress on delivery of KPI's (penetration of total business, acquisition of new Customer, Unique Skus sold etc.)
Qualifications:
- 3-5+ years' experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area. E-Commerce and Marketplace experience preferred.
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Strong negotiation and interpersonal skills, with strong presentation skills
- Detail and results-oriented with sense of urgency.
- Analytical and P&L experience accountability
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada