Relief Thrift Store Clerk

The Thrift Store Clerk provides service to customers, sorts incoming product, and assists in the ongoing retail operations of The Salvation Army Temiskaming Thrift Store.

Operations

• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
• Interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store budgets by maintaining customer service standards.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".
• Replenish inventory levels based on supervisor's directions.
• Provide customer service and greeting customers.
• Unload donations and place stock in appropriate warehouse location.
• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
• Removal of inventory from sales floor as directed.
• Abide by store policy and procedures.
• Work with volunteers as assigned.

Communications

• Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health & Safety

• Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.

Perform other related duties as assigned.

WORKING CONDITIONS:

• This is a temporary casual/relief position based on no standard weekly hours of work; work will be offered on an as needed basis.
• There are no guaranteed hours and shifts could include weekdays and Saturdays.
• Ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required.
• Ability to lift/move on a regular basis up to 25 pounds.

Thrift Store hours of operation are Monday to Saturday, 9:00 a.m. to 4:30 p.m. and includes a ½ hour unpaid meal break where applicable. Flexibility is required.

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

SKILLS AND CAPABILITIES:

• Basic math skills required.
• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.