National Workers Compensation Specialist
March 19 2025
Industries
Retail
Categories Human Resources, Training,
St Jacobs, ON • Full time
Welcome Home!
We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation.
Protecting People, Managing Claims, Driving Impact
As the National Workers Compensation Specialist, you will be responsible for effectively leading occupational injury claims management across all corporate functions and departments on a national scope. Led by the Director, Health & Safety, this position will best suit an analytical problem solver who excels at managing multiple priorities and is committed to delivering effective solutions.
Ready to make an impact? Here's how:
- Complete all required provincial forms (i.e., - Form 7) and documentation.
- Collect and assess data, assembling and reviewing scorecards on a regular basis with the Health and Safety Team, HR and on occasion with third party claim support.
- Analyze Key Performance Indicators (KPIs), identify trends, and recommend solutions to improve areas of opportunity.
- Provide leadership support to the field Health and Safety Team with respect to all occupational claims-related matters.
- Coordinate case management activities including developing, implementing, and monitoring return-to-work and rehabilitation strategies.
- Manage the return-to-work process, including live return-to-work meetings, identifying suitable work, and facilitating offers of modified duties and/or accommodations.
- Educate locations on the benefits of maintaining modified work, and consolidation of required paperwork.
- Identify and submit written objections and correspondence for cost and/or entitlement recovery, reduction, transfers and more, including working with third parties on complex claims management.
- Liaise with Team Members, Supervisors, Provincial Workers' Compensation Boards, and Managers to gather applicable documentation.
We're looking for:
- A diploma or degree in a regulated health profession, such as Social Work, Occupational Therapy, Kinesiology, etc. A Certified Disability Management or Paralegal designation is preferred.
- 5-10 years of working experience with Provincial Insurance Boards, leading claims management.
- A strong understanding of WCB/WSIB workers' compensation policy, process, and legislation nationally.
- Previous experience with WCB/WSIB appeals.
- Analytical and time-management abilities to prioritize competing demands.
- Proven ability to work independently and make informed decisions.
- Demonstrated ability to cultivate and maintain strong, positive relationships.
- Strong adaptability to thrive in a dynamic and evolving work environment.
- Analytical and a problem solver, with the ability to effectively manage multiple priorities.
- The ability to be onsite 5 days a week at our corporate office in St. Jacobs, to accommodate the needs of the role.
How we'll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
#HP
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