Assistant Manager, Customs Compliance

Job Type: Full Time
Function: Logistics/Operations
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Are you ready to dive into the world of customs compliance and make a significant impact? As an Analyst, you'll ensure the precise execution of daily compliance activities related to customs. You'll be the go-to expert for both internal and external partners, providing timely and accurate support on various compliance activities, including imports/exports, HS Tariff classification, duty drawback activities, duty refunds, post-entry audits, and Free Trade Agreement management. You'll also play a key role in supporting the Customs Manager and be the primary contact for broker support. Join us and be a part of a team that values accuracy, expertise, and collaboration!

WHAT YOU'LL DO:

• Embrace the dynamic nature of cross-border operations by supporting day-to-day activities, including a flexible work schedule to meet business needs and thrive during peak volume periods
• Stay up-to-date with customs related regulations, laws and industry changes
• Ensure full customs compliance from entry to post audit for air, ground, and ocean freight
• Analyze large data sets and derive insights to drive a continuous improvement mindset to optimize processes
• Create and deliver insightful daily, weekly, and monthly reports, ensuring timely and accurate information to support business decisions
• Manage various Free Trade Agreements to ensure company is improving duty avoidance for all qualifying goods, maintaining current vendor certificate databases annually and maintaining up to date records regularly to reflect current assortments
• Identify and utilize trade agreements and duty reduction programs to conduct timely post-entry audits for drawback opportunities on imports, exports, DIF, valuation, and HS classification
• Own and maintain the HS Tariff classification determinations for full assortment
• Support the Customs Compliance Manager with performing all vital tasks related to month/quarter/year end closures and reporting
• Support projects and initiatives related to customs compliance and optimization
• Oversee audit of brokerage invoices for accuracy, identifying inconsistencies in costs and submit for payment
• Serve as a primary contact for the broker and Statistics Canada reporting
• Support the development, implementation, and documentation of essential processes within your role

WHAT YOU'LL BRING:

• 3-5 years of experience in Customs Compliance
• Solid knowledge of the customs entry and drawback process and HS classification expertise
• CCS designation, reflecting your mastery and passion for excellence in the field
• You excel at prioritizing and performing tasks with precision, ensuring smooth and efficient operations
• Great at expressing yourself clearly and creatively, in writing, conversation, and presentations, conveying complex compliance concepts in a clear and concise manner
• You are tech-savvy and proficient in MS Office, with advanced Excel skills
• You are curious, a go-getter and love tackling problems using your analytical skills to find solutions
• You have an eye for detail and maintain a high level of integrity when handling confidential and sensitive information
• You are adaptable, thrive in a fast-paced environment, and relish in working collaboratively with cross-functional partners to drive shared success
• Adaptable to work varying hours and days to meet the dynamic needs of our business

WHY YOU'LL LOVE WORKING HERE:

• You'll be part of a unique culture and family of passionate and inspiring individuals.
• You'll work alongside the best talent in the industry - people you'll be proud to work with.
• You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
• Benefits you can mix and match, depending on your needs.
• Employee Assistance Program services for those times you need extra support.
• Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
• Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
• And of course, there's our incredible swag - free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.