Investigator, Corporate Investigation Services

December 24 2024
Industries Bank, Insurance, Financial services
Categories Loss Prevention,
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

As Investigator, Corporate Investigation Services (CIS), you will report directly to the Manager, Investigative Support. The position requires the ability to incorporate financial crime investigative procedures within the framework of a Financial Institution. This task involves processing large amounts of information, the ability to analyze and effectively communicate information in a clear and concise manner. Self-discipline, experienced judgement, attention to detail and the ability to work with volumes and time pressures are essential. As Investigator, you are required to make sound decisions within tight time frames.

What will you do?

  • Management of assigned investigation files always ensuring completion with accuracy and timeliness with a particular focus on electronic case management.

  • Fulfillment of end to end assigned files which include the gathering and reviewing of documents, performing analytics on account transactions with a focus on asset recovery, loss prevention and intelligence gathering in the areas of credit fraud, deposit fraud, fraud against clients, internal investigations.

  • Ability to develop financial models in Excel when performing analysis in support of complex investigations.

  • Develop and maintain a detailed understanding and expertise of all processes, forms and templates that could be used during a CIS investigation, ie, CIS Major Investigation Plan, Internal Investigation Reports, Prosecution briefs for Law Enforcement

  • Develop and maintain a network of internal partners, external peers (in the industry) and Law Enforcement to be used as a resource against reducing criminal activity against RBC.

What do you need to succeed?

Must have:

  • Retail branch/advice centre/operations experience

  • Strong and proven verbal and written communication skills, with relationship building acumen

  • Excellent prioritization, time management and problem solving skills

  • Analytical mindset

  • Intermediate level or higher knowledge and use of MS Excel

  • Experience with Banking or law enforcement systems

Nice to have:

  • University degree or equivalent experience

  • Investigative and analytic experience

  • Tracing experience

  • French is considered an asset

  • Cantonese and/or Mandarin are considered an asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Analytical Thinking, Communication, Corporate Investigations, Group Problem Solving, Prioritization

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-12-24

Application Deadline:

2025-01-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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