Manager, National Visual Merchandising (12 month contract)

October 9 2024
Industries Retail
Categories Visual Presentation
Toronto, ON • Full time

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

The Manager, National Visual Merchandising holds the overall vision behind product presentation and mannequin styling; partnering with all areas of the business to deliver a consistent brand message throughout the network.

Specific responsibilities include, but are not limited to, the following:

  • Set national visual merchandising standards and guidelines, producing a hard copy reference tool that is thorough in detail and simple to navigate on the sales floor
  • Lead and train national store teams on visual merchandising standards, reinforcing our principles through store visits, team building exercises and ongoing feedback and collaboration
  • Establish effective working relationships with cross functional teams - working with key stakeholders to bridge the gap between product plans and in store execution obstacles
  • Partner with merchants and stores to develop brand adjacency floors plans, with detailed consideration on capacity and product volumes
  • Build strong vendor relationships, ensuring both vendor and Holt Renfrew guidelines are aligned; from product presentation standards to mannequin styling and fixture placement
  • Review the prioritization of stories and support the 360 marketing plan for both online and in store visually; ensuring direct connection
  • Manage the annual visual merchandising calendar, building a work back schedule to ensure all key deliverables meet the required timelines
  • Develop, manage and communicate visual merchandising directives to promote consistency and flawless execution across all stores
  • Provide seasonal direction on priority trend, seasonal and year-round commodity and lifestyle shops; that aligns with the merchant priorities calendar
  • Develop creative concepts and design ideas for all visual merchandising installations, in-store, press events and vendor launches
  • Maximize sales potential by developing creative merchandising techniques, based on product selection, fixturing, support material, visuals and signage. Reinforce frequent product rotation and replenishment in our direction to the stores.
  • Source visual merchandising support tools, mannequins and marketing collateral - developing overall concept, design specifications and contract details
  • Allocate and manage the national budget, tracking invoices and expenses monthly to ensure we maintain good status
  • Formulate professional and inspiring internal communication and presentations; to educate the organization on current projects and new initiatives
  • Comply with all Health & Safety policies

The ideal candidate:

  • Bachelor's degree in related discipline or equivalent experience
  • 3-5 years of progressive visual merchandising management experience
  • Retail and visual merchandising experience at both a field and corporate level; and experience in luxury fashion an asset
  • Ability to travel nationally, and internationally as required
  • Ensure compliance with privacy policies, regulations, and cyber security measures

The measures of success:

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of company goals
  • Feedback from store and corporate clients
  • Solution driven, implement on time and fully

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Apply now!

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