Manager- Products & Services

Description

Drive the strategy for TELUS Billing & Revenue Enablement Products portfolio

Join our Team

The Billing & Revenue Enablement Products team is part of the Connect Digital Marcomm (CDM) team at TELUS within the CPO organization. We are an innovative, results oriented, customer centric organization that lets you jump right in and take on our most challenging projects. Namely, the relentless focus on selling subscription products on their own and bundling with our Mobility and Home Solutions services as part of a unique Telus value proposition. We are responsible for supporting the strategy, roadmapping, development, delivery of new subscriptions and capabilities to position us well for the on-going success of this growth area.

Here's the impact you'll make and what we'll accomplish together!

The Subscription Management portfolio is new to Telus, launched in May 2023. You will spearhead the evolution of the subscription platform including bringing on new products and capabilities to the platform and managing the team that brings these backlog items to life.

Here's how

• Drive the creation and management of the Subscription Management roadmap; which involves partnering with Customers, Marketing & Technical teams, as well as third party partners
• Manage team of seasoned product and project managers
• Develop solid business case justifications for new products and services
• Create and present materials to senior executive audiences in governance forums which conveys information in a logical and clear format about the platform
• Project kick-offs and assessments to define the product and perform high-level planning
• Manage the capital and operational cost associated with managing the platform
• Manage relationship with 3rd party vendors involved in the delivery of subscriptions
• Manage scorecard and KPIs of the team as well as report KPI for leadership
• Track, analyze and share the details of the portfolio performance

Qualifications

You're the missing piece of the puzzle

• An inspiring leader able to lead and manage a high performance team delivering product on time and within budget
• Noted for your curiosity and ability to bring forward new ideas, willing to get into the details of a problem and solution to the degree that you can own the solution as the business prime, your not satisfied with the status quo
• A quick study, and proven self-starter, self-directed, self-motivated: ability to work with minimal guidance and work on multiple projects simultaneously
• Recognized for your creative problem solving skills that inspire the team to look at consumer and business problems and solve with new products and services
• Experience delivering on complex solutions, while making the case for intelligent trade-offs between delivery time / quality / scope and cost
• Team Player: you excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others

Great-to-haves

• Product Management Certification, Experience with Service Design and Lean Start-up methodologies an asset
• Project management skills with focus on driving results
• Both Mobility and Home Solutions experience