Merchandising Technician - Pharmacy Retail Shops

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto General Hospital Gift & Health Shop, Princess Margaret Wig Salon
Department: Outpatient Pharmacy
Reports to: Manager
Work Model: On-Site
Grade: P0:02
Hours: 37.5 per week
Salary: $19.63 to $24.54 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Temporary Full-Time, 12 Months
Closing Date: October 11, 2024

Duties

• Main responsibilities include driving compression garment sales, ordering, receiving, and managing inventory
• Specific responsibilities include measuring and fitting customers for compression garments, recommending appropriate garment designs or materials, and organizing compression fitting events to attract customer interest, in addition to ordering, receiving, and processing sales
• The individual is required to contact and visit various nursing units and departments within the UHN group of hospitals to conduct the compression fittings, coordinate the delivery of garments, triage and troubleshoot customer service issues, communicate with customers and UHN employees
• Responsible for ordering, receiving, and pricing general merchandise for the TG Gift and Health Shop, Princess Margaret Wig Salon and Accessories Boutique, and other pharmacy retail stores as required
• Performs merchandising and cashier functions
• Organizing revenue-generating promotions to attract customer interest
• Coordinating the return of stale-dated merchandises and other products; communicating with other store personnel
• Performing technical functions in support of the business including customer tracking and revenue reporting using Excel
• Performing cross-functional duties, within scope of authority
• Performing other duties consistent with the job classification, as required
• Requires lifting items, merchandising/stocking cases of inventory
• Requires standing 80% of the shift
• May require floating to other pharmacy retail stores

• Grade 12 or recognized equivalent
• One (1) year related merchandising experience preferably in the healthcare industry
• Six months technical experience in a retail environment; preferred
• Very good verbal and written communication skills
• Very good interpersonal skills
• Very good organizational and time management skills
• Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements
• Compliance with established confidentiality requirements
• Satisfactory attendance

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.