Operations Associate, Oneeleven

Job Summary

Responsible for coordinating OneEleven's Space +and Member X services, the Operations Associate will work alongside our Director of Operations, championing the effort to create the premier place for collaboration and innovation for a select group of Canada's fastest growing companies. Our 55,000 sq. foot co-working space is a cornerstone of OneEleven's accelerator community. This role will support the overall OneEleven Space + and Member X strategic initiatives.

Responsibilities

• Space + ○ handling facility-related requests and issues ○ vendor management (orders, invoices, approvals) ○ coordinating facility services and improvements ○ manage and allocate resources effectively to maintain & meet new needs.
• Member Experience MX - onboarding/offboarding new members -monitoring and responding to all OneEleven member communications via email, slack ○ anticipating and responding to member needs and requests ○ Identifying outside services and resources to add to the OneEleven value proposition.
• General ○ providing additional support to the OneEleven larger team for events ○ tracking and reporting expenses involving company credit card ○ identifying opportunities to increase efficiency across policies and procedures.
• Other duties as assigned.

Requirements and Competencies

• Experience in an operations or community management role, preferably where you have dealt with multiple stakeholders including members, customers, or the public.
• Proven project management skills, with the ability to see a project from conception through to completion.
• Strong written communications skills
• An earnest desire to help rebuild one of Canada's most beloved tech accelerators. This won't be a 9 to 5 role, so it's even more important that you bring a little joie de vivre to this project
• Humility. We cannot stress this enough. Every day, we will go into work with the singular goal of helping entrepreneurs and founders, who are risking everything for their business.
• Must have the ability to lift up to 23kg as needed

Working Conditions

• Standard office hours- Monday to Friday in office
• Event attendance outside of normal business hours.