\n\n \n \n\n\n
\n\n \nReporting to the Director, Anti-Fraud and Financial Crimes, you will be responsible for reviewing suspected fraud referrals and work collaboratively with the client, and other members of the investigative team to propose an efficient investigative plan designed to uncover the relevant facts needed by the client to make a decision.
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\n What you will do\n
\n\n\n \n \n \n\n\n
\n\n\n - \n
- \nExecute investigative plan using techniques and resources designed to gather and validate relevant facts concerning the investigation goals. Stay in frequent contact with the client to report on status and determine if investigation should continue or be adjusted based on findings. \n
- \nInteract with subject of investigation and/or any individuals who might have information relevant to the investigation. Possibilities include contacting medical care providers, mental health providers, employers, pharmacies, accountants, insurance agents, legal counsel, employers, neighbors, civil and criminal courts, law enforcement, regulatory agencies, licensing authorities, city, municipal and provincial governments, professional organizations, other insurance carriers, etc. \n
- \nUtilize research resources and the SIU Research Analyst to gather data supporting the investigation. \n
- \nClearly document findings and discuss results with clients. Ensure decision makers accurately interpret the investigative results. Proactively consult concerning additional investigative activity that may address gaps identified by the decision maker(s). \n
- \nDevelop and present anti-fraud training to associates as required and as prudent to manage enterprise risk. \n
- \nCoordinate privately contracted investigative support. This could include consultants with specialized skills such as forensic document examiners, international investigation vendors, etc. \n
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\n
\n
\n What you will bring\n
\n\n \n \n \n\n\n
\n\n\n\n - \n
- \nRelevant education and experience, including a degree in business administration, criminal justice, or a related field, plus a minimum of 10 years of experience investigating fraud associated with claims, underwriting, agents/brokers, account takeovers, financial services, or financial services and/or professional investigation experience with law enforcement agencies. \n
- \nAnalytical and problem-solving skills necessary to develop, execute and adapt an ongoing investigation plan; to distinguish between symptoms and root causes; and to distinguish between facts/truth and opinion/hearsay. \n
- \nAbility to utilize information resources (i.e. confidential sources, computer databases, public records, etc.) and apply investigation skills (i.e. interviewing, lead generation, information evaluation and verification, recognition of fraud indicators, etc.) to develop sources and gather relevant information in the most efficient and cost-effective manner. \n
- \nCommunication skills necessary to quickly establish rapport and solicit confidential information from sources often unwilling to disclose such information, usually in an unfamiliar environment. Ability to communicate technical insurance, medical and financial information with professionals in these fields and with lay people. \n
- \nSpecific knowledge of all laws affecting our organizations' lawful ability to investigate - for example, laws relating to stalking, privacy, confidentiality, whistle-blowing, deceptive practices, use of information protected by PIPEDA, etc. Incumbent \n
- \nMust be knowledgeable regarding laws that create public documents and that permit the gathering of certain information (for example, court records). \n
- \nExcellent oral and written skills to summarize complex factual scenarios so company leadership and its legal advisory. \n
\n Why join?\n
\n\n \n \n \n\n\n
\n\n\n \nWhen you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.
\n
\n
\nAt our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.
\n
\n
\nYou’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.
\n
\n
\nSecurian Canada offers a competitive total rewards program with a variety of perks and benefits, including:
- \n
- \nFlexible work arrangements with monthly financial allocations to support your work-life balance; \n
- \nGenerous starting paid vacation time, plus additional vacation days for every year of service; \n
- \nPaid volunteer day so you can dedicate time to a cause you are passionate about; \n
- \nPaid personal and wellness days to support your total wellbeing; \n
- \nEducational assistance of up to $3,500 a year (with approval from your manager); \n
- \nFlexible health and wellness account (in addition to comprehensive drug and dental coverage)
to help pay for a wide range of wellbeing services that are meaningful to you; \n - \nUp to 14% of combined contributions to the RRSP matching program; \n
- \nFamily-friendly maternity/parental leave and, \n
- \nMany, more benefits, perks and programs. \n
\nIf you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!
\n
\n
\nTake the first step in building your future with Securian Canada. Apply now.
\n
\n
\nSecurian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.
\n
\n
\n About Securian Canada\n
\n\n\n
\n\n\n\n\n\n \nWho we are – and who we’re here for
\n
\n
We’re here for all Canadians and their families – however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count.
\n
\n
For more than 65 years, we’ve been giving Canadians the confidence to face life’s uncertainties. With offices in Toronto, Montreal, Burnaby, Waterloo and Winnipeg, Securian Canada brings together strong local roots and expertise, a North American footprint, and a global perspective – all while innovating at the speed the markets we serve expect.
\n
\n
Together with our U.S. parent company, Securian Financial, we are a leading insurance provider in the Canadian Financial Institution and Association & Affinity markets. We offer insurance solutions built with genuine care – providing specialized experiences to those we serve.
\n
\n
\nWhat we do every day to be our very best
\n
\n
Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.
\n
\n
\n \n
\n Apply Now\n
\n\n\n Senior Investigator, Special Investigations Unit
January 16 2025
Industries
Bank, Insurance, Financial services
Categories Loss Prevention,
Toronto, ON • Full time
Reporting to the Director, Anti-Fraud and Financial Crimes, you will be responsible for reviewing suspected fraud referrals and work collaboratively with the client, and other members of the investigative team to propose an efficient investigative plan designed to uncover the relevant facts needed by the client to make a decision.
What you will do
- Execute investigative plan using techniques and resources designed to gather and validate relevant facts concerning the investigation goals. Stay in frequent contact with the client to report on status and determine if investigation should continue or be adjusted based on findings.
- Interact with subject of investigation and/or any individuals who might have information relevant to the investigation. Possibilities include contacting medical care providers, mental health providers, employers, pharmacies, accountants, insurance agents, legal counsel, employers, neighbors, civil and criminal courts, law enforcement, regulatory agencies, licensing authorities, city, municipal and provincial governments, professional organizations, other insurance carriers, etc.
- Utilize research resources and the SIU Research Analyst to gather data supporting the investigation.
- Clearly document findings and discuss results with clients. Ensure decision makers accurately interpret the investigative results. Proactively consult concerning additional investigative activity that may address gaps identified by the decision maker(s).
- Develop and present anti-fraud training to associates as required and as prudent to manage enterprise risk.
- Coordinate privately contracted investigative support. This could include consultants with specialized skills such as forensic document examiners, international investigation vendors, etc.
What you will bring
- Relevant education and experience, including a degree in business administration, criminal justice, or a related field, plus a minimum of 10 years of experience investigating fraud associated with claims, underwriting, agents/brokers, account takeovers, financial services, or financial services and/or professional investigation experience with law enforcement agencies.
- Analytical and problem-solving skills necessary to develop, execute and adapt an ongoing investigation plan; to distinguish between symptoms and root causes; and to distinguish between facts/truth and opinion/hearsay.
- Ability to utilize information resources (i.e. confidential sources, computer databases, public records, etc.) and apply investigation skills (i.e. interviewing, lead generation, information evaluation and verification, recognition of fraud indicators, etc.) to develop sources and gather relevant information in the most efficient and cost-effective manner.
- Communication skills necessary to quickly establish rapport and solicit confidential information from sources often unwilling to disclose such information, usually in an unfamiliar environment. Ability to communicate technical insurance, medical and financial information with professionals in these fields and with lay people.
- Specific knowledge of all laws affecting our organizations' lawful ability to investigate - for example, laws relating to stalking, privacy, confidentiality, whistle-blowing, deceptive practices, use of information protected by PIPEDA, etc. Incumbent
- Must be knowledgeable regarding laws that create public documents and that permit the gathering of certain information (for example, court records).
- Excellent oral and written skills to summarize complex factual scenarios so company leadership and its legal advisory.
Why join?
When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.
At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.
You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.
Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including:
- Flexible work arrangements with monthly financial allocations to support your work-life balance;
- Generous starting paid vacation time, plus additional vacation days for every year of service;
- Paid volunteer day so you can dedicate time to a cause you are passionate about;
- Paid personal and wellness days to support your total wellbeing;
- Educational assistance of up to $3,500 a year (with approval from your manager);
-
Flexible health and wellness account (in addition to comprehensive drug and dental coverage)
to help pay for a wide range of wellbeing services that are meaningful to you; - Up to 14% of combined contributions to the RRSP matching program;
- Family-friendly maternity/parental leave and,
- Many, more benefits, perks and programs.
If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!
Take the first step in building your future with Securian Canada. Apply now.
Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.
About Securian Canada
Who we are – and who we’re here for
We’re here for all Canadians and their families – however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count.
For more than 65 years, we’ve been giving Canadians the confidence to face life’s uncertainties. With offices in Toronto, Montreal, Burnaby, Waterloo and Winnipeg, Securian Canada brings together strong local roots and expertise, a North American footprint, and a global perspective – all while innovating at the speed the markets we serve expect.
Together with our U.S. parent company, Securian Financial, we are a leading insurance provider in the Canadian Financial Institution and Association & Affinity markets. We offer insurance solutions built with genuine care – providing specialized experiences to those we serve.
What we do every day to be our very best
Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.
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