Administrative Assistant, Shop at Home Department

Administrative Assistant, Shop at Home Department

We are looking for a detail-oriented and organized Administrative Assistant to join our Shop at Home (custom window coverings) department. In this role, you will ensure smooth office operations by preparing and verifying orders, managing documentation, handling payments, and overseeing office inventory. You will also coordinate internal communications, assist visitors, and support special projects. The ideal candidate will be bilingual in French and English, proficient with computer tools, and thrive in a fast-paced environment. Join us and contribute to the success of Linen Chest with your administrative expertise!

• Order Preparation & Document Verification: Prepare orders for processing by our coordinators, ensuring all order requests and details are verified and complete.
• Petty Cash Management: Oversee petty cash for the office, ensuring accurate tracking and handling of funds.
• Payment Processing: Handle deposits and final payments for orders, ensuring timely and accurate processing.
• Gift Card Generation: Create and manage gift cards, ensuring proper documentation and tracking.
• Office Supply Inventory Management: Order office supplies and manage inventory for office.
• Phone Reception: Occasionally handle phone reception and distribute calls to the appropriate team members.
• Internal Communication Coordination: Facilitate communication between the sales team and office team, ensuring smooth and effective information flow.
• Visitor Assistance: Welcome and assist visitors, providing a positive and professional first impression.
• Office Support: Support colleagues and supervisors with various office tasks, contributing to the overall efficiency of the team.
• Special Projects: Assist in special projects and initiatives, providing valuable support and contributing to project success.
• Lead Distribution: Distribute leads to the sales team according to territory.

• Previous experience in an administrative role, with a strong preference for candidates with customer service experience.
• Exceptional atention to detail and accuracy in data entry.
• Outstanding communication skills, both verbal and writen.
• Demonstrated ability to manage time effectively and meet deadlines in a dynamic, fast-paced environment.
• A collaborative team player mindset, willing to offer and seek support as needed.
• A positive attitude, professional demeanor, and genuine passion for delivering exceptional customer service and achieving results.
• Flexibility to adapt to changing priorities and effectively manage multiple tasks simultaneously.
• Proficiency in Microsoft Teams, Office, and other relevant software applications.