Area Manager, Stores (Mobile Klinik) | Northern Québec

Description

Join our team

We make a real impact. We help Canadians connect their lives with technology every single day. Leading the charge with the latest gadgets and digital services, the Mobile Klinik team powered by TELUS is one of the company's most dynamic and engaged teams in the country. We are passionate about technology and putting our team members and customers first.

Here's the impact you'll make and what we'll accomplish together

You are a charismatic natural leader with a flair for bringing out the best in your store managers and their teams! Your ability to flex between leading teams and maximizing store performances will ensure success as you oversee 14 stores across the Québec North area. Furthermore, you will showcase your creative and collaborative nature as you work with sales and channel teams to rollout industry leading marketing programs and events.

Here's how

• Drive sales and service objectives while coaching, training and developing team's sales skills
• Create and maintain a culture that promotes employee engagement through support, recognition, training and performance management
• Bring an entrepreneurial spirit, encouraging Store Managers to look outside their store and get involved within their communities through events, volunteering and networking
• Foster a relationship between the stores and support team and identify opportunities to increase profitability of stores
• Analyze the results, budgets and staffing of stores to ensure optimal productivity and return on investment
• Assist with the execution of overall sales, service, marketing, advertising, pricing and distribution strategies
• Ensure changes are thoroughly and smoothly implemented within your retail locations
• Monitor competitive activity
• Implement corporate policy and procedure

Qualifications

You're the missing piece of the puzzle

• With a minimum of 2 years of experience managing multi-unit locations and/or senior management experience
• Recognized for your track record of leading and developing engaged teams
• Passionate about best-in-class customer experiences
• Effective communication and presentation skills
• Confident in leveraging your business acumen skills
• Skilled in problem solving and analysis
• Praised for cultivating relationships
• Known to be a creative thinker
• With a valid driver's license and vehicle
• Bilingual English/French*

Great-to-haves

• Project Management experience
• Experience with retail management systems and inventory systems (e.g. SAP)
• Active involvement within the community

This opportunity entails frequent travel to all stores and includes adhering to retail hours of operation.

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

*Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.