e-commerce Merchandiser

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DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories through our e-commerce platform and 20 Canadian retail stores. Based in Montreal, we focus on innovative flavours, wellness-driven ingredients, and organic tea. We’re making tea fashionable and fun, and we pride ourselves on offering both the best possible service to our customers and a positive work environment for our employees!

About the role

We are looking for an E-Commerce Merchandiser to join our E-Commerce department!

Responsibilities

• Work with Marketing and Merchandising teams to manage setup of and any changes to product assortment on the website (i.e. product listing, delisting, pricing, promotions, etc.);
• Ensure timely execution and accuracy of new product imagery and copy added to the item pages; ensure timely product and collection launches;
• Develop effective partnerships with Marketing, IT, and Merchandising teams to ensure products are effectively merchandised online;
• Ensure products are displayed to maximize revenue, SEO, AOV and conversion and takes action to identify opportunities to improve;
• Conduct daily audits of the site to ensure the correct products have exposure, adequate inventory, and are merchandised with the correct product collections;
• Partner with IT team to maintain data integrity for items on the site and trouble shoot backend issues;
• Provide input to ranking based on product performance, business trends, projected key items and inventory position;
• Coordinate and maintain digital content and promotions aligned to the online marketing and business calendars;
• Contribute to the creation of online campaigns in collaboration with E-Commerce and Marketing teams;
• Conduct regular evaluations of the competition.

So are YOU our next E-Commerce Merchandiser?

Requirements

• 2-4 years of experience in a web merchandising role;
• Bachelor’s degree in Commerce or related field;
• Strong verbal and written communication skills;
• Excellent analytical and organizational skills;
• Proactive problem-solving and process management skills;
• Excellent time manager and multitasker, able to prioritize workload to meet tight deadlines;
• Ability to adapt and thrive in a fast-paced environment;
• Team player willing to roll up your sleeves to get the job done;
• Proficient with Microsoft Office Suite (Excel, Word PowerPoint);
• Experience with Shopify.

Sound good? Then join us in our mission of making the world smile— one cup at a time.