Store Manager - Promenades St-bruno

HEY, YOU! Is it tea you’re looking for?

If you’re:

• Looking for a job you’ll actually enjoy going to every day,
• A self-starter with excellent communication skills, and
• Flexible and adaptable in a changing, fun, and fast-paced work environment...

…then our Store Manager position is for you!

So, what are the perks?

• Up to 3 weeks paid vacation per year (Get your passport ready!)
• Paid sick days, wellness days, and volunteer days too. (Self care is the best care!)
• Complete benefits package including health and dental. (Did someone say massage?!)
• Maternity, paternity, & parental top-up for all genders. (Get the financial support you need when growing your family!)
• Free tea while you work and a sweet 50% employee discount. (Trust us, even if you’re not a tea drinker now, you will be!)
• Mental Health Policy and you’ll be able to count on Mental Health First Aid trained support (Because we care about you and your family!)
• Career pathing to our HQ (We understand that top talent needs to grow, and we’ll support you every step of the way!)
• Work in a diverse and inclusive environment, supported by mandatory D&I training for all employees, where everyone is welcome. (Everyone brings their unique experiences, and we love you for it!)
• The BEST customers and colleagues (SERIOUSLY)! (We are certified Great Place to Work, Best Workplaces Managed by Women 2021 and Best Workplaces for Retail & Hospitality 2022)

What you will actually be doing?

• Ensuring your team delivers an outstanding DAVIDsTEA Experience, while providing the highest level of customer service through coaching regularly and promoting a positive and fun atmosphere.
• Leading by example through educating customers about the world of tea, DAVIDsTEA blends, products, and accessories
• Motivate team to achieve sales targets and profitability by controlling costs (labour, supplies, inventory etc.)
• Manage recruitment of your own team members as well as their training, coaching and development
• Overseeing the day-to-day operations of the store and delegate effectively to meet daily/weekly deadlines and KPIs
• Establish DAVIDsTEA as a community contributor: create relationships with local businesses and participate in local events
• Developing yourself and your potential to grow within the company—the sky’s the limit!

Does that mean you’ll basically be paid to teach customers and your team all sorts of cool tea facts, help them pick their favourite blend, make jokes and have fun, all while drinking free tea? YES! Our purpose, after all, is to infuse people’s lives with joy—and that’s exactly what we’re doing, one cup at a time.

We can’t wait to tell you more about this teariffic opportunity. Send us your CV and let’s get the conversation going!