Investigator

Who we are:

As the Yukon government's most diverse department, Community Services has a place for you. Under the Community Services umbrella, there are 18 unique branches where you can apply your skillset. All branches strive to empower communities to be vibrant, healthy, and sustainable. Community Services develops our team and invests in people so together we can equip Yukon communities with the tools and knowledge to foster a higher quality of life for all Yukoners.

As one of Canada's Top 100 Employers for 2023 a career with Yukon Government's public service offers you an opportunity to expand your skillset and build relationships with stakeholders and colleagues. Learn more about what Yukon Government can offer you.

Your impact

The role of a Community Services employee reaches across the territory. Your strong will to better your community will empower Yukoners to lead healthy, productive, and resilient lives through accessible and integrated programs.

About the branch:

Employment Standards and Residential Tenancies (ESRT) branch administers and provides information to the public regarding the Employment Standards Act and Residential Landlord and Tenant Act. The branch conducts investigations and supports dispute resolutions processes between landlords and tenants, and employers and employees. ESRT has the responsibility to carry out final and binding orders, administrative penalties, and makes quasi-judicial decisions pursuant to the relevant legislation.

About the job:

The Investigator independently manages the investigation of complaints and disputes under the Residential Landlord and Tenant Act (RLTA), Employment Standards Act (ESA), Employment Agencies Act, and other relevant legislation, including some complaints made against professionals under the Professional Licensing and Regulatory Affairs branch.

The Investigator collects evidence, mediates and negotiates settlement of complaints and disputes, and prepares investigation reports containing findings and recommendations to resolve files in an efficient and equitable manner that complies with the legislation, common law, and policies and procedures. The Investigator also leads the branch's public education and outreach programs and leads policy development related to investigation and enforcement processes and procedures.

What you need to consider before submitting your application:

• Prior to submitting your resume an E-recruitment profile must be created as applications are only accepted through the system. Please do not email your resume to the contacts on the ad.
• Resumes are ONLY assessed based off candidates' ability to communicate how they have demonstrated the essential qualifications from their professional, volunteer, or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.
• Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month/year to month/year).
• Take advantage of learning more about how to prepare your resume for a government recruitment. Please note cover letters are not required unless clearly indicated on the job ad.

Essential Qualifications:

• A degree in law, human rights or equity-related disciplines, humanities or social sciences, or a related field
• Post-secondary coursework in administrative law, human rights or equity-related disciplines, or a related field;
• Training or coursework in investigations;
• Experience interpreting and applying policies and legislation;
• Significant experience conducting investigations and writing investigation reports;
• Experience working in a fast-paced, highly collaborative environment;
• Experience or training in threat assessment, trauma informed investigation and adjudication, procedural fairness and natural justice, compliance, mediation and negotiation, dispute resolution, conflict management and restorative processes is an asset.

Candidates who have education, training, and/or experience equivalent to the above qualifications may be equally considered.

Desired Knowledge, Skills, and Suitability:

These are competencies and/or job specific proficiencies that are effective to be successful in the role and may be assessed during the recruitment process.

• Knowledge of administrative law and working in regulatory environments
• Highly developed interpersonal skills, with the ability to interact and communicate both orally and in writing at all levels of an organization, including preparing reports and delivering presentations to a variety of stakeholders.
• Superior writing and analytical skills with attention to detail.
• Integrity, personal responsibility, and ability to self-reflect to increase personal effectiveness.
• Demonstrated commitment to the promotion of equity in the workplace and possessing intercultural competence, including cultural agility and humility.

Contact info:

For more information about the role, please contact: Karyn Leslie at Karyn.leslie@yukon.ca.

For more information about the organization and recruitment process, please contact: Paulina Bataligin at Paulina.bataligin@yukon.ca.