payment processing (including credit cards) and making change, and ensuring accurate cash handling procedures are followed. Pitch & Putt Cashiers will be responsible for managing the line up of golfers and ensuring all safety and cash [...]
Ensures Customer SatisfactionFollowing Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customerActively seek customers throughout the store and escort customers to appropriate merchandise, rega[...]
Customer ServiceDrive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.Assign, manage and direct associate's [...]
Ensures Customer SatisfactionUsing the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.Demonstrates knowledge of produc[...]
Ask open ended questions about customer's projects in order to determine their needs and level of expertiseAbility to multitaskDescribe features and benefits of merchandiseExplain the steps needed to complete projects and the products [...]
Building RelationshipsCommunicate with APSS (Asset Protection Specialist Supervisor) and MAPM(Market Asset Protection Manager) on internal and external investigations andphysical security within the storeMaintain an open channel of com[...]
Handling MerchandiseStocking merchandise onto shelves to achieve 100% in stock.Packing-out and packing-down merchandise as directed.Merchandising new items and promotions.Maintaining aisle cleanliness and shoppability to ensure merchan[...]
Merchandising: General Service, Tasking, Packdown, and ProjectsRead and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelinesStraighten, cl[...]