Ensures Customer SatisfactionFollowing Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customerActively seek customers throughout the store and escort customers to appropriate merchandise, rega[...]
Ensures Customer SatisfactionLead by example in consistently demonstrating GET behaviours and promoting positive associate morale.Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus tw[...]
Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.Develops one-on-one relationships with Pro customers, providing a familiar [...]
We're looking for the type of associates who can tap into their inner orange by:Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room f[...]
Handling MerchandiseStocking merchandise onto shelves to achieve 100% in stock.Packing-out and packing-down merchandise as directed.Merchandising new items and promotions.Maintaining aisle cleanliness and shoppability to ensure merchan[...]
Ensures Customer SatisfactionUsing the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.Demonstrates knowledge of produc[...]
Ensures Customer SatisfactionFollowing Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.Maintain a sufficient quantity of carts near the entrance of the store.When required, ask open en[...]