How do you get self-confidence at work? Here are some tips to achieve this and be able to function at your full potential! Getting to know your strengths and areas for improvement “People who know themselves well have more self-confidence, because they know where their talents are,” summarizes Jacinthe Ouellet, occupational psychologist and coach at […]
If you are looking for a job, whether temporary job or your career ideal, you must first take care of your CV and cover letter template to enhance the value of your skills. You can do the same with your LinkedIn profile, which is a good showcase for potential employers, provided it is neat and […]
LinkedIn is now an essential tool for job seekers and their visibility. But with its various paid versions and dozens of parameters, it can be difficult to know how to use it effectively. Here are some tips to best set up your profile. While many job seekers tend to use the the LinkedIn search engine […]
Working in a retail shop or business, when there are no crowds of shoppers, do you kill time looking at your smartphone’s screen. Here’s what to do instead to make a good impression and demonstrate your value to your manager. In this type of business, your superiors will expect you to get ahead of your […]
More flexibility, digitalization and diversity, fewer hierarchical systems, for more intelligent human capital – these are the major trends ahead for the future work environment. Sodexo, a specialist in quality of life services, has each year since 2012 a study on the major trends of work and their developments. Its goal is to provide the […]
Larger office, more weeks of leave, longer break… If you are unhappy with favouritism shown to your colleague, act with tact and diplomacy so that the workplace atmosphere remains calm and productivity returns to its previous levels. Some small and trivial gestures with unfortunate consequences Between being upset by Léon’s unjustified promotion and […]
Every company has to face management of complaints. Of course, having to respond to a dissatisfied customer is not the easiest part of customer service. Yet by applying certain strategies, you will avoid the worst and even succeed in maintaining a good relationship with your customers. To talk to us about it, who could be […]
To work as a sales clerk in a small shop or within a large chain? That’s the dilemma many job seekers have who want to venture into the vast world of the retail trade. But they both have their advantages. Élise Gilbert now works as a manager at Dr Martens, a small shoe store located […]
Are you convinced that you are the ideal candidate for the desired position, but you are not the only person being considered? Here are some tips to make an active search and raise you up above the fray. Identify your “unfair advantage” The concept comes from entrepreneurship. To succeed in business, says author and entrepreneur […]
Since 2010, the Comité sectoriel de main-d’œuvre du commerce de détail has offered a Sales Consultant certification. From product knowledge to visual presentation and procurement, all the skills necessary to offer good customer service are scrutinized. “The sales consultant certification serves both the employee and the employer,” says Patricia Lapierre, Director General of Détail Québec. […]
The psychological aspect plays an essential role in the sales cycle. But what if the salesperson encounters blockages? That’s where sales coaching comes into play. Reprogramming beliefs, improving control of emotions – there are many techniques to changing a way of thinking and helping to improve. Meeting with Frédéric Lucas, president of Prima Resource and […]
Having a part-time job is certainly a financial setback, but it is compensated by benefits in kind. Like Josiane Décoste, many employees choose to only work a few days a week to devote more time to their family or to parallel activities. For several decades, part-time work has been the preserve of women. According to […]
