Between Customer Service and Sales Strategy The motor vehicle sales environment has a reputation of being difficult. And yet, while it is true that it’s essential to be a good salesperson to work in the field, it offers great potential for advancement to those who have the will to succeed. Pascal Pépin – who himself […]
Car, house, clothing, vegetable garden… these days, everything can be shared. This sharing culture, which has become a reality and will continue to grow in the years to come, now has its own trade shows and enthusiasts who create sites for sharing and the collaborative economy all over the world. Your workspace is no exception. […]
Plumber, electrician, painter or gardener: as retirement approaches, these experienced workers often find a second career in a hardware store. And they are welcomed with open arms! That’s what happened to Lynda Riverin, training scenographer. After studying at the Quebec City Conservatory of Dramatic Arts, she had a career as an artist-painter. “I was doing […]
Practising a company sport is becoming increasingly widespread. Whatever the size, your organization can always find a solution to encourage you to practise a sports activity, participate in a tournament or simply have you adopt the essential gestures conducive to relaxation. Don’t be fooled, the employer also has an interest in it – improved productivity […]
In 5 to 10 seconds, a customer knows whether they want to stay at a store or not. According to an Accenture survey conducted in 2017, neglecting customer contact can drive 50% of them away. Certain attitudes by sales consultants send customers away. What are they and how do you correct them? 1. Ignoring the […]
More and more companies and executives are calling on them – sales coaches. But what is their role? Who are they for? What are they typically involved in? To tell us about it, we interviewed Jean Villeneuve, a business development consultant and coach (www.jeanvilleneuve.ca). What Is the role of a sales coach? A sales coach is […]
A decade ago, temporary work was considered as extra income for professionals seeking permanent employment. However, today it is for many workers an attractive way of life. Emmanuel Caron, financial planner, has chosen to be a contractor and has a hard time leaving this type of contract and giving up the many benefits that ensue. […]
It’s not just at home that spring is a good time for organizing and housekeeping – at the office as well you can take advantage of these first rays of sunshine to put some order into your files and thereby gain efficiency. 5 steps to face April looking good. 1. Organize your workspace Some people […]
While some people are excited about their first day on the job, others can be more nervous or even awkward. To give the best initial impression possible to your superior and new colleagues, look at the tips below and avoid putting yourself under unnecessary pressure, by reminding yourself that in the end your D-Day is […]
All your customers will tell you that even more than competitive prices, a quality bond based on trust is the primary criteria for establishing a strong business relationship. This is even more true when the sale concerns a service and not a product. To talk to us about it, we met David Williams, Director of […]
The first impression left with a potential employer can be decisive. Here are 10 tips to to avoid harming your entrance onto the stage, beyond the well-known “firm, but not too firm” handshake. The first impression is crucial Why is it important to make a good first impression? Because it lasts a long time and […]
Many websites give the opportunity of learning our value on the job market. Can these tools help us negotiate a better salary? Yes, on condition of not being too financially greedy… Negotiating your salary is often very strategic – you have to know how to get the highest potential income, without losing your chances of […]
